DonairoDonairo

Simple, Fair Pricing

No monthly fees. No subscriptions. Just straightforward per-transaction pricing.

Platform Fee

1%

per successful donation

Powers the Donairo platform, creator tools, and ongoing development

Processing Fee

3.49%* + fixed fee

Your rate as a creator based in United States

Passed through from PayPal. Your rate depends on the country linked to your PayPal account. Fixed fee varies by currency (e.g. 49¢ for USD, 39¢ for EUR).

Example: $25 Donation

Without fee coverage

Donation amount$25.00
Platform fee (1%)−$0.25
Processing (3.49% + $0.49)*−$1.36
Creator receives$23.39

With fee coverage (supporter pays)

Supporter pays$26.69
Platform fee (1%)−$0.27
Processing (3.49% + $0.49)*−$1.42
Creator receives$25.00
* The supporter's total is calculated so the creator nets exactly $25.00

Processing rates by country

Donairo passes through PayPal's published rate for the country linked to your PayPal account. No markup. Your country is highlighted below.

North America, UK & Oceania

United States3.49%*
United Kingdom2.90%*
Canada2.90%*
Australia2.90%*
New Zealand3.40%*

Eurozone

Austria3.40%*
Belgium3.40%*
Bulgaria3.40%*
Cyprus3.40%*
Germany2.99%*
Estonia3.40%*
Spain2.90%*
Finland3.40%*
France2.90%*
Greece3.40%*
Croatia3.40%*
Ireland3.40%*
Italy3.40%*
Lithuania3.40%*
Luxembourg3.40%*
Latvia3.40%*
Malta3.40%*
Netherlands3.40%*
Portugal2.90%*
Romania3.40%*
Slovenia3.40%*
Slovakia3.40%*
San Marino3.40%*

Nordics & Central Europe

Sweden3.40%*
Norway3.40%*
Denmark3.40%*
Poland2.90%*
Czechia3.40%*
Hungary3.40%*

Switzerland, Liechtenstein & Israel

Switzerland3.40%*
Liechtenstein3.40%*
Israel3.40%*

Latin America

Brazil4.79%*
Mexico3.95%*

Asia-Pacific

Hong Kong3.90%*
Taiwan4.40%*
Japan3.60%*
Thailand3.90%*
Malaysia3.90%*
Philippines3.40%*
Singapore3.90%*

French Overseas Territories

French Guiana2.90%*
Guadeloupe2.90%*
Martinique2.90%*
Réunion2.90%*
Mayotte2.90%*

Everything included — no upgrades needed

Creator page
Custom slug URL
Fundraising goals
Impact updates
Supporter messages
Recent donations feed
Dashboard overview
Multi-currency support
PayPal payouts
Responsive design
Anonymous donations
Fee coverage option

Refund Policy

Donations on Donairo are voluntary and considered final once processed. By donating, you acknowledge that donations are not purchases and are not guaranteed to be refundable.

If you believe a refund is warranted (e.g. duplicate charge, unauthorized transaction), please contact us at support@donairo.com with your donation reference ID. Refund requests are reviewed on a case-by-case basis.

Approved refunds are processed through PayPal and typically take 5–10 business days to appear on your statement.

Donairo's fee calculations follow PayPal's published country-specific processing rates as closely as possible. When a supporter opts to cover the fees, the coverage is a single standardized estimate per country, identical across all payment methods, for simplicity and a consistent supporter experience. Because PayPal prices payment methods differently, the estimate generally reflects the highest standard rate that could apply and may differ from PayPal's actual charge for a particular transaction. Separately, when a supporter's PayPal account is registered in a different country than the creator's, PayPal applies its own cross-border surcharge; this is deducted by PayPal from the creator's payout rather than added to the supporter's donation, so donation amounts remain predictable. Because PayPal may revise rates without prior notice to us, the net amount a creator receives may vary. Separately, if a donation is paid into the creator's PayPal account in a currency the account does not already hold, PayPal converts the funds into the account's primary holding currency at a rate that includes its own currency conversion spread above the market rate. Creators can avoid this conversion by enabling a matching-currency balance on their PayPal account.